{"id":103,"date":"2025-07-17T17:07:21","date_gmt":"2025-07-17T23:07:21","guid":{"rendered":"https:\/\/sillerobregon.art\/?page_id=103"},"modified":"2025-07-17T17:14:42","modified_gmt":"2025-07-17T23:14:42","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/sillerobregon.art\/en\/refund_returns\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<style>.elementor-103 .elementor-element.elementor-element-52a1ee1c{--display:flex;}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"103\" class=\"elementor elementor-103\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52a1ee1c e-flex e-con-boxed e-con e-parent\" data-id=\"52a1ee1c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-419c07ef elementor-widget elementor-widget-text-editor\" data-id=\"419c07ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h4 data-start=\"196\" data-end=\"232\">Conditions for return:<\/h4>\n<ol data-start=\"233\" data-end=\"397\">\n<li data-start=\"233\" data-end=\"291\">\n<p data-start=\"236\" data-end=\"291\">The work must be in its original condition and undamaged.<\/p>\n<\/li>\n<li data-start=\"292\" data-end=\"397\">\n<p data-start=\"295\" data-end=\"397\">The return must be made within 15 calendar days after receiving the product.<\/p>\n<\/li>\n<\/ol>\n<h4 data-start=\"399\" data-end=\"426\">Return process:<\/h4>\n<ol data-start=\"427\" data-end=\"714\">\n<li data-start=\"427\" data-end=\"565\">\n<p data-start=\"430\" data-end=\"565\">Send an email to: <strong data-start=\"461\" data-end=\"502\">contact@sillerobregon.art<\/strong>&nbsp;indicating the title of the work and the reason for the return.<\/p>\n<\/li>\n<li data-start=\"566\" data-end=\"643\">\n<p data-start=\"569\" data-end=\"643\">You will receive detailed instructions for returning the product.<\/p>\n<\/li>\n<li data-start=\"644\" data-end=\"714\">\n<p data-start=\"647\" data-end=\"714\">Once we receive the artwork, the refund process will begin.<\/p>\n<\/li>\n<\/ol>\n<h4 data-start=\"716\" data-end=\"731\">Refund:<\/h4>\n<ol data-start=\"732\" data-end=\"930\">\n<li data-start=\"732\" data-end=\"819\">\n<p data-start=\"735\" data-end=\"819\">The refund will be made using the same payment method used for the purchase.<\/p>\n<\/li>\n<li data-start=\"820\" data-end=\"930\">\n<p data-start=\"823\" data-end=\"930\">The refund will be processed within 1 to 3 business days of receiving the returned product.<\/p>\n<\/li>\n<\/ol>\n<h4 data-start=\"932\" data-end=\"949\">Exceptions:<\/h4>\n<ol data-start=\"950\" data-end=\"1088\">\n<li data-start=\"950\" data-end=\"1031\">\n<p data-start=\"953\" data-end=\"1031\">Personalized or custom-made works are not eligible for returns.<\/p>\n<\/li>\n<li data-start=\"1032\" data-end=\"1088\">\n<p data-start=\"1035\" data-end=\"1088\">Damaged works will not be accepted for return.<\/p>\n<\/li>\n<\/ol>\n<h4 data-start=\"1090\" data-end=\"1104\">Contact:<\/h4>\n<p data-start=\"1105\" data-end=\"1277\">If you have any questions or concerns about our returns and refunds policy, please don&#039;t hesitate to contact us.<br data-start=\"1217\" data-end=\"1220\">We strive to ensure your art arrives safely and on time.<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Condiciones para la devoluci\u00f3n: La obra debe estar en su estado original y sin da\u00f1os. La devoluci\u00f3n debe realizarse dentro de los 15 d\u00edas naturales posteriores a la recepci\u00f3n del producto. Proceso de devoluci\u00f3n: Env\u00eda un correo electr\u00f3nico a: contacto@sillerobregon.art&nbsp;indicando el t\u00edtulo de la obra y el motivo de la devoluci\u00f3n. Recibir\u00e1s instrucciones detalladas para [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-103","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sillerobregon.art\/en\/wp-json\/wp\/v2\/pages\/103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sillerobregon.art\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sillerobregon.art\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sillerobregon.art\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sillerobregon.art\/en\/wp-json\/wp\/v2\/comments?post=103"}],"version-history":[{"count":7,"href":"https:\/\/sillerobregon.art\/en\/wp-json\/wp\/v2\/pages\/103\/revisions"}],"predecessor-version":[{"id":803,"href":"https:\/\/sillerobregon.art\/en\/wp-json\/wp\/v2\/pages\/103\/revisions\/803"}],"wp:attachment":[{"href":"https:\/\/sillerobregon.art\/en\/wp-json\/wp\/v2\/media?parent=103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}